GST portal to open simpler route for 9.5 lakh small online sellers from November 1

India will begin phasing in GST process changes on November 1, allowing eligible small e-commerce sellers to use marketplace warehouses for registration and access faster, automated refunds.

India is set to begin rolling out a series of goods and services tax process reforms from November 1, in a move aimed at making it easier for small e-commerce sellers to register, claim refunds and meet compliance requirements. According to reporting by The Economic Times and Business Standard, the first phase of changes is expected to be activated through the GST portal from the start of next month, following approval by the GST Council earlier this month.

The most immediate change will be a simplified registration route for smaller online sellers. Under the new framework, businesses that store goods in multiple states without maintaining a separate physical office in each one will be able to list an e-commerce platform’s warehouse as their principal place of business, subject to prescribed conditions. A senior finance ministry official told Business Standard that the system changes needed to support the new route were ready and that the facility would go live from November 1.

The reforms are expected to cover about 9.5 lakh small sellers, with officials saying the changes should make it easier for them to expand beyond their home states. Sellers will still need a genuine business presence in at least one state, where physical verification and Aadhaar authentication will be completed. The government is also seeking to reduce errors and rejections by making registration forms clearer, adding drop-down menus and improving navigation on the GST portal.

Refunds are another major focus. The proposed changes would allow excess balances in electronic cash ledgers to be refunded automatically, without officer intervention. The time limit for issuing acknowledgement or deficiency memos on refund claims would be cut from 15 days to 10 days, while eligible claims tied to zero-rated supplies and the inverted duty structure would see 90 per cent of the amount sanctioned provisionally through automated, risk-based processing.

The package also includes a proposed minimum threshold of Rs 10,000 for issuing GST show-cause notices, a step officials say is meant to curb avoidable disputes and reduce the compliance load on smaller taxpayers. The reforms approved at the GST Council’s 57th meeting on October 8 will be introduced in phases, with administrative changes starting in November and measures requiring amendments to the GST law expected to take effect from April 1, 2027. Officials say the overall goal is to make the system faster, more transparent and less burdensome for businesses.

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