Russian fraud campaign exploits mortgage relief promises to steal personal data

Russian consumers are warned about a new scam that uses false promises of mortgage support to trick individuals into revealing personal information and granting access to their accounts, phising the state social support services and bank websites.

Russian consumers are being warned about a new fraud campaign that uses the promise of mortgage relief for families with children to steal personal data and gain access to accounts, according to the People’s Front platform “Moshchevka”, which raised the alarm through RIA Novosti. The scammers are said to be running targeted adverts and messenger channels that imitate state social support services and bank websites, while promising a subsidised payment to reduce the principal on a home loan.

The scheme then pushes victims towards a fake clone of the government services portal “Gosuslugi”, where they are asked to sign in under the pretence of applying for support. Once they do, the attackers can compromise the account, siphon money or use the stolen details to take out small loans, the platform said.

The warning fits a broader pattern of fraud aimed at Russians who use “Gosuslugi”. In March 2024, the Ministry of Digital Development cautioned that criminals were posing as portal staff and asking for log-in details and one-time confirmation codes. More recently, Russian authorities and security specialists have reported fake SMS messages, fraudulent emails and call-back scams designed to make people hand over credentials or bank information, with Kaspersky saying it had blocked hundreds of deceptive emails since March 2025.

Officials have repeatedly stressed that legitimate notifications do not arrive through random texts or dubious links. The Ministry of Internal Affairs has said official messages are sent only from no-reply@gosuslugi.ru, and experts advise users not to return calls to unknown numbers, not to open links from advertising or social media, and to rely only on the official “Gosuslugi” portal or the Bank of Russia website when checking state benefits and support rules.

Disclaimer: This article is intended to inform and educate, not to recommend or endorse any financial product, investment or strategy. Please consider your own financial circumstances and seek professional advice where appropriate before making financial decisions.