Delhi Police lure two suspects with fake phone delivery in credit card fraud probe

Two men have been arrested in Dhanbad after allegedly posing as HDFC Bank employees, tricking more than 50 people into revealing card details and using them for online purchases.

Delhi Police say they have broken up a cyber fraud ring operating out of Jharkhand and arrested two men accused of cheating more than 50 people by posing as bank employees and steering them into fraudulent credit card transactions. The accused, identified as Aftab Ansari, 24, and Abdul Majid, 23, were arrested in Dhanbad after a four-day operation by Shahdara district’s cyber police team, which officers said recovered mobile phones containing WhatsApp chats and other digital material linked to the case.

According to police, the investigation began after Tarnjeet Singh complained that people claiming to be HDFC Bank staff contacted him by phone and WhatsApp and told him they could help update his credit card KYC details, or “Know Your Customer” information. Singh later found unauthorised transactions on his cards. Officers traced one of the purchases, a Samsung Galaxy S26 Ultra priced at Rs 1,39,999 and bought on JioMart using the disputed card details, to a delivery address in Jharia, in Dhanbad district.

Police said they tracked the suspects through surveillance and field checks before setting up a decoy delivery with the help of a courier agent. When the two men arrived to collect the supposed package, officers moved in and arrested them. Two phones were recovered from Ansari and one from Majid, and investigators said the devices held messages and other evidence relevant to the probe.

Investigators suspect the pair were part of a wider network that used social media, including Facebook, to advertise help with KYC updates and lure victims into filling out online forms. Most targets were said to be over 50, and many were then asked on video calls to show their card numbers, CVV codes and mobile screens under the guise of verification. Police believe that gave the fraudsters access to one-time passwords and allowed them to make unauthorised online purchases, with the goods later moved to different parts of Jharkhand and West Bengal and sold on at discounted prices. Delhi Police have urged people not to share card details, CVVs, OTPs, PINs or phone screens with strangers, whether by call or video chat.

Disclaimer: This article is intended to inform and educate, not to recommend or endorse any financial product, investment or strategy. Please consider your own financial circumstances and seek professional advice where appropriate before making financial decisions.