QloApps adds Cashfree split settlements for multi-seller hotel bookings

QloApps’ new Marketplace Cashfree Payment module automates payment splitting, seller onboarding, settlements and refunds for multi-property hotel booking platforms.

QloApps’ Marketplace Cashfree Payment module is designed for hotel operators running a multi-seller booking platform, allowing them to take payments through Cashfree and automatically divide each transaction between property sellers and the marketplace administrator. According to QloApps, the add-on is built for use with the Marketplace module and requires version 5.0.0 or later, alongside an active Cashfree account. It is also limited to QloApps 1.7.x, and the Cashfree option only appears at checkout when the booking is priced in Indian rupees and the guest has a phone number on the booking address. The platform uses Cashfree webhooks to confirm payment, settlement and refund events, so the setup depends on a server that Cashfree can reach over the internet.

The configuration process is split across several forms in the back office, each with its own save action. That setup allows administrators to switch between test and live environments, enter separate App ID and Secret Key credentials for each, and decide whether seller payouts should follow standard or delayed settlement. When delayed settlement is selected, a further delay field appears, although QloApps warns that Cashfree must also have deferred settlement enabled for the timing to work as intended. The module’s own notes also point out that the platform cannot verify that Cashfree-side setting, so merchants are expected to confirm it directly with Cashfree before relying on delayed payouts.

Seller onboarding is handled from both the front office and the back office. In the seller area, connected merchants can manage their Cashfree account, complete bank or UPI payout details, and provide KYC information such as PAN, GST, business classification and, where relevant, CIN or identity documents. The module then sends those details to Cashfree and displays the resulting account status, which can range from account setup in progress to bank details under review or verification failed. In the back office, administrators can inspect each seller’s status, review submitted details, and refresh account information through a synchronisation option or an automated cron job. QloApps says sellers must be active, or at least in account setup, before they can receive a share of a payment.

At checkout, the Cashfree option appears only when the transaction qualifies under the module’s rules. Once the guest accepts the terms and pays, the module creates the Cashfree payment, opens the payment window, and, on successful confirmation, finalises the booking and displays an order-complete message. If the payment is not completed or cannot be confirmed, the customer can try again or choose another payment method. This flow depends on the webhook connection, which Cashfree uses to notify QloApps of successful payments, failures, settlements and refunds. The module’s transaction screen then records each payment with its payment and settlement status, while the refund tool allows full or partial refunds, either standard or instant, with the refund amount distributed back to sellers in proportion to the original split.

For administrators, the Cashfree panel on a booking page acts as a final audit trail, showing the transaction ID, seller amount, admin commission and settlement ID once the seller payout has been completed. QloApps presents the add-on as a way to centralise marketplace payments while preserving seller-level accounting, and Cashfree’s own payment documentation shows that webhooks, hosted payment flows and no-code collection tools are part of a broader ecosystem designed for flexible payment operations. In practice, the module is aimed at marketplace hoteliers who need a booking gateway that can handle split settlement without adding manual reconciliation work.

Disclaimer: This article is intended to inform and educate, not to recommend or endorse any financial product, investment or strategy. Please consider your own financial circumstances and seek professional advice where appropriate before making financial decisions.