Protean eGov Technologies has unveiled a new KYC onboarding and reporting platform in Mumbai at the Global Fintech Fest 2026, promising to make India’s Central KYC system more efficient for financial institutions through AI, automation, and reuse of verified customer data.
Protean eGov Technologies has introduced a new KYC onboarding and reporting platform in Mumbai, pitching it as a way to make India’s Central KYC system easier for regulated lenders, insurers and other financial firms to use. The company launched the product at the Global Fintech Fest 2026 on 9 September, with P Vasudevan, executive director at the Reserve Bank of India, present at the unveiling, according to the company and event materials. The launch comes as India’s Central KYC Registry has grown into a vast repository of verified identity records across more than 7,000 registered entities.
The platform is designed to let financial institutions reuse existing, consent-based KYC records rather than forcing customers to submit the same paperwork again and again. Protean says the system brings together four functions across the customer lifecycle: onboarding journeys, KYC reporting, unsolicited notifications and re-KYC. It says the onboarding process can draw on CKYC 2.0 application programming interfaces, use facial matching or video-based customer identification for authentication, and apply artificial intelligence to spot possible duplicate identities.
Protean also says the reporting side of the service automates validation, image correction and submission to CERSAI, the registry operator. In deployments so far, the company claims the tool has delivered up to 97% first-time-right submissions, cut turnaround times by as much as 70%, and lowered operating costs by up to 60%. The company says unsolicited notifications will help keep records current, while the re-KYC feature is intended to simplify periodic updates through a shorter confirmation process.
At the launch, Vasudevan said the next step for India’s financial system is to make KYC genuinely reusable, reducing friction for customers while improving compliance for regulated entities. Ajay Rajan, Protean’s managing director and chief executive, said the Central KYC system could become a foundational trust layer for financial services, while Rakesh Dosi, the company’s chief business and product officer, said KYC should be treated as a full lifecycle process rather than a one-time onboarding task. The company framed the release as part of a broader shift from building digital infrastructure to helping institutions use that infrastructure more intelligently.
Disclaimer: This article is intended to inform and educate, not to recommend or endorse any financial product, investment or strategy. Please consider your own financial circumstances and seek professional advice where appropriate before making financial decisions.
