India accelerates biometric LPG KYC drive amid subsidy access fears

Domestic LPG consumers in India are required to complete Aadhaar-based e-KYC before August 16 to maintain access to subsidised cylinders, with officials citing transparency and diversion control as key priorities amidst falling fuel prices.

Domestic LPG consumers in India are being pushed to finish Aadhaar-based e-KYC before August 16, with oil companies warning that failure to comply could affect access to cylinders at domestic rates. Indian Oil has told Indane customers they can complete the process through the IndianOil ONE app, via their distributor or with delivery personnel, while saying those who miss the deadline may remain ineligible for subsidised cylinders until verification is done. The Ministry of Petroleum and Natural Gas has framed the move as a biometric check intended to improve transparency and curb diversion of LPG.

The verification drive covers customers of Indian Oil, Bharat Petroleum and Hindustan Petroleum, according to media reports on the ministry’s directive. Consumers are being urged to use their supplier’s mobile app together with the Aadhaar FaceRD app, allowing the identity check to be completed remotely rather than at a distributor point. Reports have said the process is meant to be simple and, once completed, can help avoid disruption to refill supplies and subsidy transfers.

The steps are broadly similar across providers. Users are told to download the relevant LPG app, sign in with the mobile number linked to their account, verify it with an OTP and then open the e-KYC option. For Indane customers, the LPG ID must be linked first; on Bharat Gas and HPCL apps, the verification function is available more directly from the home page or LPG section. After agreeing to the terms, consumers are asked to complete face authentication through the Aadhaar FaceRD app.

The deadline comes as commercial LPG prices have eased in several cities this month. In Delhi, the 19 kg cylinder price fell by Rs 192 to Rs 2,738, while Mumbai saw a drop of Rs 194 to Rs 2,691.50. Kolkata and Chennai also recorded declines, with prices down by Rs 209 and Rs 200 respectively, according to the figures cited in the India.com report.

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