Zomato’s gig workers cross Rs 1 crore milestone in pension savings, signalling shift towards formal retirement products

Zomato’s delivery partners have accumulated over Rs 1 crore in retirement savings, marking a significant step in their adoption of formal pension schemes and long-term financial planning.

Zomato said the retirement savings pool built by its delivery partners has passed Rs 1 crore, marking an early sign that gig workers are beginning to use formal pension products at scale.

The company said more than 2 lakh Permanent Retirement Account Numbers have been created under its National Pension System platform workers model, which it launched in October 2025 with HDFC Pension and KFintech. The scheme is designed to let delivery partners make small, regular contributions into long-term retirement savings, rather than relying only on short-term earnings.

Aditya Mangla, Zomato’s chief executive, said the milestone showed delivery partners were taking steps to build a more secure future through steady saving. Sriram Iyer, managing director and chief executive of HDFC Pension, said the initiative illustrated how co-operation between companies, regulators and industry partners could broaden access to retirement solutions for gig workers. The Pension Fund Regulatory and Development Authority said the participation of more than two lakh delivery partners pointed to growing awareness among platform workers about long-term financial security.

Zomato said it had an average of 6.38 lakh independent monthly active delivery partners in the first quarter of FY27 and that it continues to provide benefits including health insurance, personal accident cover and 24-hour SOS support. The pension push also builds on earlier welfare measures: Business Standard reported that the company has offered medical cover worth Rs 1 lakh, with family extension in some cases, and outpatient support for partners and their families. At the same time, broader industry data suggests tipping remains a limited supplement to gig workers’ incomes, underscoring the appeal of more predictable retirement contributions.

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