TCS adds 4,258 staff as attrition eases amid AI-led expansion

Tata Consultancy Services increased its workforce to nearly 598,000 in the second quarter of FY27 as voluntary attrition slowed and annualised AI-led revenue reached $3.1bn.

Tata Consultancy Services reported a slightly higher workforce and a slower pace of employee turnover in the second quarter of FY27, even as India’s largest information technology services firm delivered results broadly in line with market expectations. The company said voluntary attrition eased to 13.3% from 13.6% in the previous quarter, while headcount rose by 4,258 to 5,98,000 employees by the end of September.

The Mumbai-based firm also said it continued to invest in training and recruitment to support what it called a more future-ready workforce. Chief human resources officer Sudeep Kunnumal said learning hours rose 17% sequentially to 17.1 million, while the employee base climbed above 5,98,000. The company’s latest staffing update suggests TCS is still hiring selectively even as many global technology employers remain cautious about expansion.

Financially, TCS posted a net profit of Rs13,884 crore, up 4% from the previous quarter, on revenue of Rs73,188 crore, a rise of 1.3% quarter on quarter and 11.2% from a year earlier. Operating margin came in at 24%, little changed from the prior quarter and close to estimates, according to market reports on the results. The board also approved a second interim dividend of Rs12 a share.

The company said annualised AI-led revenue reached $3.1 billion, underlining how artificial intelligence is becoming a larger part of its business mix. TCS also pointed to several major contract wins during the quarter, including a five-year strategic partnership with Porsche AG and the transfer of Best Buy’s Global Capability Centre in India into an AI Capability Centre. Market reports put total contract value for the quarter at $9.6 billion.

For investors, the combination of stable attrition, modest headcount growth and resilient margins will likely be read as a sign of operational discipline rather than rapid expansion. The latest figures suggest TCS is prioritising skills, deal execution and artificial intelligence-led growth while keeping hiring under control, a balancing act that remains central to the broader IT services industry.

Disclaimer: This article is intended to inform and educate, not to recommend or endorse any financial product, investment or strategy. Please consider your own financial circumstances and seek professional advice where appropriate before making financial decisions.