The Mumbai-based start-up will use its Series A funding to expand its AI platform across the lending cycle and prepare for international growth.
Rezolv has raised $12.5 million in a Series A round led by Norwest, with Vertex Ventures Southeast Asia and India and returning investor 3one4 Capital also taking part, as the Mumbai-based lending technology company looks to broaden its artificial intelligence offering and prepare for expansion beyond India. Founded in 2024 by Karan Mehta and Sonali Jindal, who previously built the consumer lending business Kissht, the start-up is positioning itself as an operating layer for lenders rather than a narrow software tool.
The company says its platform now serves more than 22 banks and non-banking financial companies, including ICICI Bank, AU Small Finance Bank, Poonawalla Fincorp and Bajaj Auto Credit. It claims to process about 6.5 million minutes of borrower conversations each month across more than 12 million loan accounts, while its Strategy Builder tool has improved bounce and resolution rates by 35%, according to the company. Rezolv’s system covers the lending cycle from sales and underwriting to collections, recovery and write-off management.
That pitch reflects a wider push among lenders to automate one of the most labour-intensive parts of credit operations. Rezolv says its technology uses AI agents for pre-delinquency outreach, active collections, field work, legal recovery and write-off management, with voice agents that can operate in 11 Indian languages and dashboards designed to help supervisors monitor interactions in real time. The company also highlights compliance safeguards, including SOC 2 Type II certification and third-party audits, as lenders face pressure to improve efficiency without weakening oversight.
The funding comes as investors continue to back fintech infrastructure that can prove measurable gains in collections, recovery and borrower engagement. According to the company and the related funding reports, Norwest’s participation is significant not only because of the size of the round, but also because it signals confidence in a segment of Indian lending infrastructure that remains heavily manual and operationally expensive. Rezolv says the new capital will support further product development and help it move into international markets, although it has yet to specify where it will expand first.
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