Revenue at the SoftBank-backed payments technology firm rose 30% to ₹664 crore, but increased spending on overseas operations and AI pushed it to a ₹90 crore loss in FY26.
Juspay has slipped back into the red as the payments technology firm stepped up spending on overseas expansion and artificial intelligence, even as revenue continued to grow strongly.
According to Business Standard, the SoftBank-backed company reported a net loss of ₹90 crore in financial year 2025-26, reversing a profit of ₹62 crore in the previous year. Revenue rose 30% to ₹664 crore from ₹514 crore, underscoring that the business is still scaling quickly despite the heavier cost base.
The Bengaluru-based company said it broadened its international footprint during the year and now operates across Asia-Pacific, Europe, the United States, Latin America and West Asia. Juspay also said it supports more than 500 enterprises globally, with annualised total payment volume topping $1 trillion. Moneycontrol reported that the company processes more than 400 million transactions a day and says its systems have 99.99% reliability.
Much of the spending is going into AI products and infrastructure. Business Standard reported that Juspay is building new capabilities through Xyne, Breeze Buddy, Breeze Universal and Juspay Genius, while the Financial Express said the company is repositioning itself more like a software-as-a-service business by packaging AI tools for other enterprises. “As we expand globally, we are also investing in AI as part of a broader strategy to build new solutions for enterprises. These investments have an impact on our near-term financials, but they are focused on building long-term capabilities and creating sustainable value for our customers,” Sheetal Lalwani, co-founder and chief operating officer, said.
Juspay, founded in 2012 by Lalwani and Vimal Kumar, has been adding offices in key international markets, including Dublin, São Paulo and Dubai, according to statements on the company’s website. Those moves suggest the company is using the current investment phase to deepen its position with banks and large enterprises abroad while betting that AI-led payment tools will become a larger part of its future business.
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