Form3 introduces AI-enabled payments platform to enhance operational control and speed

London-based fintech Form3 has launched an AI-driven payments infrastructure that enables banks and fintechs to deploy authorised AI agents for daily operations, aiming to reduce manual work and modernise payment systems amidst increasing complexity.

Form3 has unveiled an AI-enabled payments platform that it says will let banks and fintechs use authorised AI agents in day-to-day payment operations, while keeping those tools on a tightly controlled, read-only basis. The London-based fintech, which provides account-to-account payments infrastructure, framed the launch as the next step in its shift from cloud-native and API-first systems towards what it calls AI-agent-ready infrastructure.

According to Form3, the first phase of the rollout is a Model Context Protocol adaptor, or MCP adaptor, designed to connect external AI systems to its platform in a standardised way. The company said the adaptor will allow authorised applications to retrieve and interpret payment information through its API, while keeping AI outside the payment flow itself. That means the tools can surface data to operations teams and help them investigate failed or delayed transfers, but they cannot initiate changes or move money.

The company claims the new layer is intended to reduce manual work, improve the use of payments data and help institutions prepare for faster, tokenised forms of money. Form3 said the technology sits on top of its existing controls and infrastructure, which it describes as secure and resilient. Its platform is already used by banks including Barclays, Santander and JPMorgan, as well as fintechs such as Klarna, Mollie and SumUp, and it connects customers to payment rails across North America, the UK and Europe.

Chief executive Mike Walters said the company sees the launch as part of a broader shift in financial infrastructure. In a statement, he said payments are too important to fail and argued that the new system would help customers resolve issues faster, cut operational costs and modernise their payment operations. Form3 said the move reflects the increasing complexity of payments and the need for banks to prepare for continuous payments, digital assets and other new forms of money.

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