The Bengaluru start-up will use the seed funding led by Tanglin Venture Partners to develop its AI tools and expand borrower support across India.
Credfix has raised ₹16.1 crore in seed funding in a round led by Tanglin Venture Partners, with Stargazer also taking part, as the Bengaluru-based start-up looks to broaden its AI-driven support for borrowers struggling with debt. The company said the new money will go towards product development, deeper artificial intelligence capabilities and a wider borrower support network across India.
The investment comes at a time when India’s consumer credit market is expanding quickly, bringing millions of first-time borrowers into the formal financial system. That growth has also exposed a gap in support for people who run into trouble repaying loans. Credfix is positioning itself in that gap by offering technology-led guidance for borrowers dealing with repayment stress, recovery calls and legal notices.
Founded in 2025 by Ranjan Agarwal, Neeraj Kulkarni and Ayush Kedia, the company says it now serves more than 2 lakh borrowers with more than ₹4,000 crore in aggregate outstanding debt. It also says 40% of its users are in tier 2 and tier 3 cities, underlining demand beyond India’s largest metropolitan centres. Before the latest round, Credfix had raised ₹4.5 crore from K2 Capital, Invstt Trust and a group of angel investors.
Credfix’s pitch is that debt resolution should be more than collections or refinancing. Its platform includes Risi, an AI financial assistant that helps borrowers understand their obligations and possible next steps; Neytra, an AI call shield that manages recovery-related calls and generates summaries; and an AI legal assistant that helps users interpret notices and prepare draft responses for review. Shashank Sabesan, principal at Tanglin Venture Partners, said in a statement that the firm saw a large and growing problem as younger borrowers enter the system and repayment difficulties become more common.
The company says it aims to make debt resolution more transparent and less intimidating, while helping borrowers rebuild their credit standing and re-enter the formal financial system. That ambition reflects a broader shift in financial services, where lenders and start-ups alike are looking for ways to combine automation with more personalised support for customers under pressure.
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