Mumbai-based start-up Rezolv raises $12.5 million in a Series A funding round to deepen AI integration across the lending lifecycle, with a focus on automation in credit operations and collections among Indian banks and NBFCs.
Mumbai-based lend-tech start-up Rezolv has raised $12.5 million in a Series A round led by Norwest, with Vertex Ventures Southeast Asia and India and 3one4 Capital also taking part. The financing comes as the company, founded in 2024 by former Kissht co-founders Karan Mehta and Sonali Jindal, tries to push artificial intelligence deeper into the lending chain, from sales and underwriting to collections and credit services.
Rezolv has built its business around software for banks and non-banking financial companies, using machine learning, natural language processing and generative AI to reduce manual work in credit operations. According to the company, its platform now works with 22 banks and NBFCs, including ICICI Bank, AU Small Finance Bank, Poonawalla Fincorp, Bajaj Auto Credit, Muthoot Capital and Northern Arc. It says the system handles more than 12 million loan accounts and supports 6.5 million minutes of borrower conversations each month.
The start-up says its tools have already had a measurable impact, with its strategy builder lifting bounce and resolution rates by 35%. Dealroom data cited by Analytics Insight indicates Rezolv had reached an annualised revenue run rate of about Rs 30 crore by March 2026, and that the latest fundraising values the company at roughly four times its previous mark after a $3.5 million seed round last year. Jindal has said the next hurdle for AI adoption is proving business value rather than simply deploying new technology, describing that process as “metricisation”.
Norwest’s backing reflects a broader bet that debt collection remains one of the clearest AI use cases in financial services, because the work is both large in scale and highly labour-intensive. Rezolv plans to channel most of the new capital into AI infrastructure, product development and expansion, as it looks to move beyond collections and offer automation across the wider lending lifecycle.
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